I believe that our businesses and organizations can be
places where we can express the core of
our humanity-sharing our thoughts, feelings and emotions. Where we don’t
downplay what is going on inside of us; we harness that creative energy and use
it to create collectively with others.
That would include saying what works for us, what feels right
and when we aren’t excited about doing something. This would include
conversation, real conversation
about how to do things (not doing things because this is the way we’ve always
done it) and providing ways for people to determine how they can best contribute
in a workplace. In essence, this is the invitation for us to be creative,
responsive and present to what is happening in the moment. Right now, so much
is changing that if we don’t embrace our humanity
at work it seems like we are headed towards being uber-efficient
functioning bodies similar to machines. I don’t think that is why we are alive.
We are alive for the richness of being
human-feeling, thinking, acting and they key to that is feeling, understanding
and expressing our emotions.
And I sit here with deep compassion for where we are, I can
see why we’ve downplayed our emotions and what we are feeling at work. In the first businesses, they were built on relationships
and trust. Imagine the first county
store, a tailor, a neighborhood doctor; they existed solely to make people’s
lives better through their services. When businesses got bigger-commerce moved
to more of a transactional model. So if a business wasn‘t efficient, another
business did things in a way that was cheaper or faster which gradually
encouraged the more relationship-oriented business to leave the marketplace. So
the expression of our humanity pushed out of our work life. However, people
adapted and just decided to express their emotional and authentic selves other
places-at church, with their family and friends, and made work a place to earn
a living. There is nothing wrong with that, just a decision that was accepted
by many. So we evolved to expect that at work. However, some companies have a
culture where relationships and trust differentiate them; Zappos comes to mind.
They truly care about their customers (beyond making money). Any others you know of?
I long to discover the ways we can express, share and use
every part of our being to create at work and in life. The wonderful thing is,
is that when we express our authentic self; we are using both hemispheres of
our brain. Literally, our whole brain is functioning in harmony. That means,
that when we aren’t expressing our emotions or what is going on inside of us
(we could be unaware of this), we are only using one side of our brain. When
this happens, we tend to over-rely on our left hemisphere. This is the part of the
brain that is analytical, logical and tries to solve problems. However, if we
tune in to what we are thinking, feeling (what is going on in our body) and
needing, then we have access to much more information. Using our whole mind
allows more information and energy to flow through our mind. This last
paragraph is based on interpersonal neurobiology (Sarah Peyton and Daniel
Siegel are great resources to learn more about this).
Would love to hear your thoughts,
comments and ideas…
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